Our Satisfaction Guarantee
We want to guarantee your 100% satisfaction and will work to ensure that you’re happy with your membership ongoing. That said, we understand if you decide that the program is not the right fit or the right timing. Please read our Refund & Cancellation Policy below so you know what your options are should you choose to request a refund or cancellation.
For Monthly Membership Members
If you’re on a monthly membership plan, you have within 7 days of initial purchase to try the program and request a refund if you find it's not a fit for your needs. A refund will also cancel your membership.Should you want to cancel, you can do so at anytime, and you will not be billed again. If you decide within the first 8-30 days of purchase that the program is not a fit for you, simply cancel within those that time to avoid being billed again. Cancelling your membership after 7 days of initial purchase does NOT refund the current month’s payment (or previous month’s payment if you cancel before your current month’s billing day) because we delivered for you. Sounds fair, right?
For Annual Membership Members
If you’re on an annual membership plan, you have within 14 days of purchase to try the program and request a refund if you find the program is not a fit for your needs. A refund will also cancel your membership.
Refund policy for other courses
If you purchased The Soulful Simplicity or Dress With Less/Project 333 Course and would like to cancel, please request a refund within 10 days of purchase.
One last thing
If you aren't sure about canceling or engaging in the membership, we are happy to help answer any questions and help you decide what's best moving forward.